When will my order be shipped?
We process orders from 9AM – 4PM Central Time on weekdays, with a 24-48 hour processing time for all orders. Orders placed by 2PM Central Time usually go out the same day. Note that we do not process orders on Saturdays, Sundays, or U.S Federal Holidays.
Where do you ship to?
We ship to all 50 States in the U.S, Puerto Rico, Guam, U.S Virgin Islands, APO and FPO addresses. Please select APO/FPO addresses for armed forces. However, we do not currently ship internationally.
Please note: Certain orders will be shipped to the card holder’s verified billing address. If we are unable to verify this address, the order will be cancelled without notice. Additionally, certain orders require signature confirmation, so someone must be available to sign for the package.
Looner Sodas does not ship outside the United States at this time.
We do not guarantee transit times, and shipping fees are non-refundable through us. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the carriers directly.
Delivery services available on our site are usually fantastic! However, they can and will occasionally make mistakes. Unfortunately these errors are out of our control and Looner Sodas is not responsible for errors or delays caused by carriers.
Once your order has been shipped, the tracking number will be sent to the email address registered to your account.
Tracking numbers will not be activated until your package has been scanned into our carrier's systems. Please route all delivery questions to the carrier you have selected.
Incomplete or Incorrect Address Submissions
When placing an order, please review your shipping address carefully. Errors in the shipping address can cause delays in transit times or returned orders. The order will not be reshipped until the original order is returned to us by the courier and the customer has paid for the cost to reship the order.
If you have any more questions or concerns, please feel free to contact us at email@example.com.